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DogScroll Support

Find answers and send us your feedback.

Report an Issue

If you suspect that you found a case where DogScroll is not working the way it is intended to please let us know about it. Your bug report may help us to fix the issue quickly and release an improved version of the app.

Contact

Device

Platform
Manufacturer of your device.
Device's model name or model number.
This can be very important. You can find the Android version in your device settings under 'About Device'.
You can find this information in Settings -> General -> About -> Model Name.
This can be very important. You can find this information in Settings -> General -> About -> Software Version.
Language of your device's user interface as selected in the device settings.

DogScroll

You can find the version number in the App's 'About' page. It's a sequence of numbers and dots.

Details about the Issue

Select the closest option.
How frequently does it occur?
Have you found a workaround?
Were you able to accomplish the task by trying again or by using a different approach?
Please provide a detailed list of steps leading to the problem. Important is that we are able to reproduce the issue based on your description.

Please note that your feedback is sent to us as regular unencrypted email. Please do not include any sensitive information such as passwords.

Purpose of this channel is to help us identify possible Bugs in DogScroll, correct them where possible, and maintain a high standard of quality and usability this way. To enable us to do this, you agree, by using this form and pressing the submit button, that any feedback you send becomes our property, and we reserve the right to use the information without restrictions and without compensation. Exception to this is personal data as described in the Privacy Statement.

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We detected that JavaScript is disabled or failed to load. Please send your bug report by email to juergen [at] goebeler [dot] com and include the details below.

Contact

  • Name
  • Email

Device

  • Platform (Android or iOS/iPadOS)
  • Manufacturer
  • Device Model
  • Android Version (if Android)
  • iOS/iPadOS Version (if iOS/iPadOS)
  • System Language

DogScroll

  • DogScroll Version
  • App Language

Details about the Issue

  • Type of Issue
  • How frequently does it occur?
  • Have you found a workaround?
  • Problem details